Missing icons in Word / Excel / Outlook (Published)
This old chestnut comes up all the time and invariably is down to permissions when the component service was installed.
The user should have admin rights at install time – I would recommend this over just an administrator running it.
if you go the Component Service c\program files\speilberg\component service\
There is a adxloader.dll
from a command prompt
run regsvr32 (filename) /u yo uninstall the dll
then run the regsvr32 (filename) to re register the dll
and the icons should come back
If the icon is disabled, Microsoft says …
To re-enable an add-in
In the application, click the File tab.
Click the ApplicationName Options button.
In the categories pane, click Add-ins.
In the details pane, verify that the add-in appears in the Inactive Application Add-ins list.
The Name column specifies the name of the assembly, and the Location column specifies the full path of the application manifest.
In the Manage box, click COM Add-ins, and then click Go.
In the COM Add-Ins dialog box, select the check box next to the disabled add-in.